Tek Experts provides the services of a uniquely passionate and expert workforce that take intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.We are recruiting to fill the position below:Job Title: Instructional DesignerLocation: LagosJob DescriptionAre you a creative professional with an entrepreneurial spirit who can design and develop learning and practicing experiences to help Tek Experts team members around the globe be successful in learning? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion, we are hiring Instructional Systems Designers to join our team.The Instructional Systems Designer is responsible for partnering with internal subject matter experts to develop content and materials for Tek Experts onboarding and advancement programs across a wide variety of topical areas. The successful candidate will design and develop learning initiatives and training materials for in-class, blended and online environments. He/she will be responsible for planning, developing, and implementing blended learning solutions.The individual will require a strong understanding of adult learning theory learner retention and application, and demonstrate graphic, layout, and instructional design skills to build eLearning modules that are engaging, fun, and memorable.What we’re looking forDynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.Duties and ResponsibilitiesGain a deep understanding of business goals, industry landscape, existing training, and target audiencesConfer with SMEs, product managers, management and other stakeholders to determine training needs on an ongoing basis.Define Key Performance Indicators (KPIs) and set benchmarks to measure correlation of training solutions to performance improvementDesign, implement, and drive continuous improvement of end-to-end learning processesApply expertise designing programs and curricula for global audiences working with virtual teams in a large matrix organization to ensure multi-language translation and cross-cultural adaptationAnalyze target audience, job tasks, learner environment, and existing content to identify appropriate instructional strategiesDevelop performance measures: criterion-referenced achievement tests, questionnaires, interviews, and simulation scenariosDesign and develop learning solutions utilizing modern learning (student-centered) methods to ensure learning initiatives are constructed to produce the desired changes in behavior, attitude, knowledge, and skills needed to make real business impactCreate training program and instruction materials including course outlines, background materials, instructional materials, hand-outs and tests as well as design Continuously enhance technical instructional delivery and presentation skills through participation in outside meetings, seminars and training sessions.Utilize sound instructional design methodologies to create complex (e.g., guided discovery, case method, problem-based, game-based, competency-based approaches), high-quality and innovative (formal, informal, blended) instructional materials and learning solutionsSelect and use appropriate techniques to define and sequence instructional contentConduct media analysis to efficiently and effectively match instructional media to the content, the audience, and desired outcomesCollaborate with global teams and subject matter experts on course design, development, and deliveryCreate and maintain job/task analysis, training needs analysis, design documents, storyboards, video scripts, project plans, and other artifacts for various training projectsApply project management principles and tools to direct the instructional design process to deliver results on time, on budget, and within scopeDevelop and maintain training materials, documentation, manuals, job-aids, quick- reference guides, and other training aidsCollect and analyze program data to in evaluate training courses and program effectiveness; identify problem areas and make recommendations for improvementsActively research evolving trends in the field of learning and recommend innovative training tools and technique to deliver cutting-edge design solutionsMentor training delivery staff and other assigned trainers in instructional design subject matter, content and course delivery techniques.
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